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FAQ
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Do you deliver to Sydney or Newcastle?Depending on availability, we can deliver to Sydney or the Newcastle region however a delivery fee applies. Please enquire directly to discuss approximate delivery costs.
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Can I buy your florals/items?All our items are rentals only. If you like something that you see, please enquire directly to discuss purchasing options. In some instances, we may be able to fulfil your request and can give you a quotation.
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Do you offer a pick up service?We do offer a pick up service, however a bond is required for any items that the customer picks up themselves. This is refundable upon safe return of undamaged items. Please enquire directly to discuss how much your bond will be.
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How long can I hire your items for?Generally up to 2 days, however we are flexible depending on your circumstances. Please contact us to discuss if you need to rent anything for 3+ days.
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How much is delivery?Anything Floral delivers free within a 15km radius of Gosford, NSW. Otherwise, a delivery fee is applicable and will be determined on the distance we need to travel. Please note that delivery also includes installation of the items, pack down and pick up. Please enquire directly to discuss how much the delivery cost will be.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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